Author Topic: DISPLAY PROBLEM  (Read 2172 times)

gordon

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DISPLAY PROBLEM
« on: September 21, 2011, 09:13:02 PM »
Power to my display was off for 3 weeks.  When I turned power back on, display lights but no data.  Screen is on.  Held button for 20 seconds, but still nothing.  Held display 6" from gateway, still nothing.  Data appears on monitor.  Worked fine before turning power off.

pfletch101

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Re: DISPLAY PROBLEM
« Reply #1 on: September 22, 2011, 05:32:23 PM »
Power to my display was off for 3 weeks.  When I turned power back on, display lights but no data.  Screen is on.  Held button for 20 seconds, but still nothing.  Held display 6" from gateway, still nothing.  Data appears on monitor.  Worked fine before turning power off.

I had the identical problem. You almost certainly need a firmware update, which is available from Support. Raise a ticket at http://www.theenergydetective.com/support/tickets.
Peter R. Fletcher
TED Pro Home - main MTUs monitoring utility and PV Solar feeds; 2 Spyders monitoring selected individual circuits