Author Topic: Support for Chrome browser?  (Read 1466 times)

Traveler

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Support for Chrome browser?
« on: July 17, 2016, 06:16:38 PM »
I seem to have problems with freezing and general badness trying to connect to Footprints using current up to date Chrome browser.  Should this work?

Ted Pro:
ECC Version: 1.0.687
Footprints Version: 1.0.692

Support7

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Re: Support for Chrome browser?
« Reply #1 on: July 21, 2016, 08:13:18 AM »
There shouldn't be any issue with connecting to Footprints using chrome. Have you tried a different browser to verify whether it is browser specific? If it is the browser than you can try resetting chrome and that may resolve the issue. If it is not the browser than please go to http://www.theenergydetective.com/ticket and fill in the requested information to submit a support ticket so we can work to resolve any issues that may arise ASAP and make sure we provide the right firmware for any updates requested or required.

Have a wonderful day!

TED Support
www.theenergydetective.com