Author Topic: spyder monthly history not keeping data  (Read 1369 times)

frankheon

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
spyder monthly history not keeping data
« on: January 18, 2016, 11:05:28 PM »
hi all,
I have 2 spyder on a ted pro home system. Now for some reasons a few months back, the spyder monthly history stopped keeping data. I do have monthly MTU history, but when I select a specific spyder device, monthly data shows nothing but day and hour are ok.

Anyway else have this issue. I have installed all available firmware and waiting for the newest to be sent. I've done all the factory reset, reset totals to zero, erase history etc but every time, at the end of the month, no data.

Since exporting data does work, I do my own monthly personal excel spyder log but it's a pain to do and would really like this issue resolve but don't know what else to try or do.

any ideas? ???

y22man

  • Newbie
  • *
  • Posts: 4
  • Karma: +0/-0
Re: spyder monthly history not keeping data
« Reply #1 on: February 08, 2016, 01:20:14 PM »
I have the same issue.  I can see the data, but no Sypder information.