Recent Posts

91

TED Pro Support / Re: Web Page not loading ?

« Last post by drakecoldwinter on May 21, 2018, 07:37:20 AM »

Hello, I'm a computer programer, in my house I have a gas, 3 raspberry pi's, several computers, TED, VoiP, switch, several routers, also some smart house stuff, like wink and rachio. Everything is properly configured and it's not a trouble of bad ip.

Everything in my network has fixed numbers, except the computers, but I configured the DHCP to give ip's in a range outside of the fixed ip's, so I should not have an ip conflict.

92

TED Pro Support / Re: Web Page not loading ?

« Last post by pfletch101 on May 19, 2018, 09:54:21 AM »

Has anything else in your networking setup changed (router, cable modem, new peripheral device,....)? Try accessing your router's control panel and viewing 'connected devices' (there are various names for and ways of doing this on different routers). You should be able to identify your ECC by the last 6 hex digits of its MAC address, and read off its IP address. Try browsing to that numeric address.

93

TED Pro Support / Web Page not loading ?

« Last post by drakecoldwinter on May 18, 2018, 07:48:41 PM »

Suddently the web page doesn't load. The light on front is orange (sometimes green) but the page never shows.

Why does this happen ? I have the TED since 2015 and it has worked very good for those years

94

TED5000 Support / Re: TED5000 MTU light rapidly Blinking

« Last post by ssuurrss on May 09, 2018, 10:57:17 AM »

No one has had this issue?

95

TED5000 Support / Re: HELP with new MTU!

« Last post by pfletch101 on April 27, 2018, 10:41:36 PM »

You will need to raise a ticket on the main site, but they will probably not now pick it up until Monday. The stats look OK {Edit}, except for the all-zero ID){/Edit}, but the light certainly should be flashing.

96

TED5000 Support / Re: HELP with new MTU!

« Last post by Insaneoctane on April 27, 2018, 05:32:55 PM »

By the way, here's how I've configured my MTUs.  I have solar

MTU1: Adjusted Load.  This is on the inputs to my box
MTU2: Generation.  This is on my Solar output/box input
MTU3: Stand alone.  This is on a single breaker within the system that I want to monitor.  For EVSE.

97

TED5000 Support / HELP with new MTU!

« Last post by Insaneoctane on April 27, 2018, 04:04:14 PM »

I just added a 3rd MTU to monitor my EVSE.  Upon installation, the green LED doesn't blink, so I thought I might have wired it poorly, but upon checking all connections several times, it never would blink.  I thought maybe I had to register it first with the gateway?  So, I added a 3rd MTU and gave it the 6 digit serial number.  I wasn't sure how to monitor it, I chose STANDALONE.  Anyway, it shows up under stats, but still isn't blinking.  What would cause that?  Unfortunately, I don't have my EV to test the EVSE out yet, so I can't really load the MTU much to see if I can see it working properly.  I can turn on the breaker OFF->ON and look for some loading, but it's not showing anything.  Here's my stats:

Code: [Select]

Gateway-G Placeholder Page
                MTU 1 MTU 2 MTU 3 MTU 4
Power:         584 -4598 2 0
Voltage: 1191 1194 1198 0
kVA:         4066 4656 16 0
MTU Rec: 1699 1688 1777 0
MTU Skp: 16 7 23 0
Min Count: 92 94 81 0
LP SAMPLE: -4086 -4686 2 0
Pack Id: 76 55 252 0
Man Cal: 100/100 100/100 100/100 100/100
Last Timestamp: 1524837060 1524837060 1524837060 0
Last Value: 53234056758 -300477656100 10498 0
MTU Id: 1097BF 1066CC 105AC0 000000

Anyway to verify things are working from this?  I'd like it working BEFORE I get my car

Any help appreciated.

98

TED Pro Support / Re: Help! I had to replace my circuit breaker and CT won't fit over 'power bar'

« Last post by dtripl01 on April 26, 2018, 11:47:44 AM »

I have the same problem.  I moved houses and now my new house uses a breaker bar.  The 750 large CT will not fit.  Are there any other options like use a coil?

99

TED5000 Support / TED5000 MTU light rapidly Blinking

« Last post by ssuurrss on April 24, 2018, 06:39:48 PM »

What does it mean when the MTU light is rapidly blinking?

100

TED5000 Support / Re: Change Logs

« Last post by Bautista on April 18, 2018, 02:02:04 AM »

Most of the people who come to the same need.