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21
TED Pro Support / Security Concern Connecting ECC to Router
« Last post by Cblhygi on June 29, 2018, 09:34:01 AM »
I am concerned that connecting the TED Pro Home ECC to my router will allow unauthorized parties from outside my house to access my home computing network.

What security measures are included with the TED Pro Home Energy Monitor to prevent unauthorized parties outside my house from accessing the home computing network via the PLC connection to the router?  What prevents someone outside my house from spoofing the MTU to gain access to my router?
22
TED Pro Support / Re: TED Commander
« Last post by tlveik on June 24, 2018, 02:25:05 PM »
I like looking at line plots of watts using the highest resolution available.  The lower plot below is a plot of "minute" data from today in Ted Commander.  If I download the data from Ted Commander and plot in Excel, I get the upper plot.  The lower plot is similar to the Excel plot, but it's not really minute data.  Can that be improved?
23
TED Pro Support / Re: TED Pro XML reading
« Last post by Support7 on June 08, 2018, 03:06:56 PM »
This is the first I've been made aware of the fault in the API so I have put in a request to have the documentation corrected.

Corrected "T" Parameters:
MTU T:
1=Second
2=Minute
3=Hour
4=day
5=Month

Spyder T:
1=minute
2=hour
3=day
4=month

Example:
192.168.7.4/history/export.xml?D=1&M=1&T=1 returns Spyder Minute data

I'm self taught and only program as a hobby so I'm sure you guys know more than I do but changing the T parameter to 1 worked successfully for me in the above example and I ran line 1 for the Spyder (TEDAddress = TedURL & "/history/export.xml?D=1&M=" & i & "&C=1&T=1") of OP's command string(changing T=2 to T=1) against my system and successfully retrieved minute data so maybe something else in the script is in conflict as pfletch101 suggests but would be beyond my ability to confirm.





24
TED Pro Support / Re: TED Pro XML reading
« Last post by pfletch101 on June 08, 2018, 10:03:46 AM »
You may want to check the API again or if you haven't gotten the API then you can request it by submitting a support ticket. I've copy/pasted the correct parameters for the history export from the API below.

For minute data you would specify T2 and the D parameter sets the device type as MTU or Spyder.



You are correctly quoting the API documentation on the T parameter here, but the OP is correct (and the documentation wrong!) that the T parameter meanings are shifted by 1 between Spyder and MTU data download calls. See the thread about the API I started in 2014 (http://forum.theenergydetective.com/index.php/topic,2953.0.html).
25
TED Pro Support / Re: TED Pro XML reading
« Last post by Support7 on June 08, 2018, 09:09:39 AM »
You may want to check the API again or if you haven't gotten the API then you can request it by submitting a support ticket. I've copy/pasted the correct parameters for the history export from the API below.

For minute data you would specify T2 and the D parameter sets the device type as MTU or Spyder.

File: /history/export.xml
Description: Exports history in xml format.
Parameters:
T: History Type (1=Second, 2=Minute, 3=Day, 4=Hour, 5=Month)
D: Device Type. 0=MTU 1=Spyder
M: The 1-based index of the MTU or Spyder being displayed.
C: Count (optional): Number of records to return (starting with the most recent)
I: Index (optional): Number of records to offset (starting from the most recent)
S: start time (optional): Allows you to specify a date range of which to return records. Time is
specified in epoch time format.
E: end time (optional): Allows you to specify a date range of which to return records. Time is
specified in epoch time format.

Example (Returns the second history information for MTU #1):
http://192.168.1.7/history/export.xml?D=0&M=1&T=1

For troubleshooting or if you run into any questions please let us know by going to http://www.theenergydetective.com/ticket and fill in the requested information to submit a support ticket so we can work to resolve any issues that may arise ASAP and make sure we provide the right firmware for any updates requested or required.
26
TED Pro Support / Re: TED Pro XML reading
« Last post by pfletch101 on June 07, 2018, 10:53:17 AM »
I would agree that what you are doing should produce the results you expect. I just wonder if the TEDXML.Load() function is doing something to the parameters passed to it. I don't think that this is a TED problem, and you may want to repost your question in a Homeseer support forum.
27
TED Pro Support / TED Pro XML reading
« Last post by Pnord on June 07, 2018, 06:34:28 AM »
Hi,
I've been searching here for some time & have found much useful info, BUT.
I can't figure this one out.
I have a VB script running in Homeseer reading the TED XML values.

For the MTU:
    TEDAddress = TEDURL & "/history/export.xml?D=0&M=0&C=1&T=3"
    TEDXML.Load(TEDAddress)
    TEDNode = TEDXml.SelectSingleNode("HISTORY/HOUR/POWER").InnerText

and similarly for the Spyders i = 1 to 16:
        TEDAddress = TedURL & "/history/export.xml?D=1&M=" & i & "&C=1&T=2"
        TEDXML.Load(TEDAddress)
        TEDNode = TEDXml.SelectSingleNode("HISTORY/HOUR/POWER").InnerText

The above works great !!!! For HOUR data. I want minute data.

    I should (in my mind) be able to adjust the T= parameter down one to T=2(MTU) or T=1 for spyder, change the "HOUR" to "MINUTE"
    in the XML read and have that work also, NOPE!. I've tried several combinations and the above HOUR script is the only
    combo that I can make work. The XML tree structure seems the same for any T=  except the <HOUR> changes to <SECOND>,
    <MINUTE> etc.
Whats the trick?
Thanks
Paul

28
TED Pro Support / Re: Stuck at 0.686 after power outage?
« Last post by Kevin on May 21, 2018, 08:42:53 PM »
 ;D  Hard power cycle on the MTU fixed it. 
29
TED Pro Support / Stuck at 0.686 after power outage?
« Last post by Kevin on May 21, 2018, 07:40:24 PM »
We had a 10-minute power outage today (utility says it was line maintenance), and now TED Pro Home is showing a constant 0.686 for the main feed, even though the Spyder shows +1.3Kw in use.

I tried the "Restart TED Pro" option from the Web, and no change.   Will it help to go onsite and power cycle the Measuring Transmitting Unit (MTU)?
30
TED Pro Support / Re: Web Page not loading ?
« Last post by Support7 on May 21, 2018, 02:02:10 PM »
192.168.7.4 is the default IP address if you have the ECC plugged directly into your computer in which case you would need to change the adapter settings as shown in the previously linked video in order for your computer to recognize the connection. If you have it plugged into your router then that is going to be an invalid ip address and will need to try using Fing to find the ip address or your preferred method. First you need to make sure you can connect to it directly if you are having issue through your router. If you can connect to it directly than the TED hardware is working as it should and it is an issue with something local to your network which would be to many variables for me to try an account for without being on site so it would be hard to troubleshoot in a public forum so you would need to submit a support ticket to get help with specifics.

For troubleshooting or if you run into any questions please let us know by going to http://www.theenergydetective.com/ticket and fill in the requested information to submit a support ticket so we can work to resolve any issues that may arise ASAP and make sure we provide the right firmware for any updates requested or required.
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