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 11 
 on: February 12, 2018, 09:49:33 AM 
Started by wmcole - Last post by Support7
Unfortunately this is a known issue as the browser's made some changes a little while back and no longer display the weather data correctly in the TED5000 and since it would take some software changes to correct the issue and the TED5000 is no longer in production, there's not a lot that can be done about it. The TED Pro system does address this by making use of that space for the optional Spyder add on so you will see your largest active Spyder loads where the weather used to display.

 12 
 on: February 10, 2018, 09:07:41 PM 
Started by wmcole - Last post by wmcole
Has anyone ever gotten weather data to display?  If I go directly to weather.gov with my zip code, it displays local weather data, but Footprints just has blank space where it should appear.

Gateway Version 1.0.499
Daughterboard Version 1.0.115
Footprints Version 1.0.281
MTU Version 1.0.61

wmc

 13 
 on: February 09, 2018, 07:30:36 PM 
Started by jlsoaz - Last post by jlsoaz
A few years ago, I had a 7.2 kW J1772 Level 2 charge station installed.  At 240 Volts, in theory this would be 30 amps.  However, with the Leaf and the Volts that I've had, neither one would accept higher than about 3.3 kW, so they were not drawing that much juice. 

[edit: not 100% sure this answers the question, but at least clarifying: it is 240 Volts, not 120.... also, installing the 240 Volt equipment in my garage kind of forced the issue, along with my solar system, battery system and everything else, so an entirely new panel in my garage from when I moved into the house.]
Yep, that answers my question.  So you your case you're less than 15 amps, that's not bad at all.  Less than I expected.

Yes, I think it's both vehicle and equipment and electrical system dependent.  I had a friend visit who was driving a Tesla Model X and the Teslas are known for fairly fast AC charging, if the output can provide it.  So, I don't recall the exact numbers, but I think he was drawing something like 30 amps, in that case.

 14 
 on: February 09, 2018, 08:53:29 AM 
Started by robiles - Last post by Support7
The largest inside diameter CT's we offer is 1.25 in the large 400A CT. We do have Regowski coils that are much larger but they are designed for commercial use and are a bit more expensive.

CT dimensions: http://www.theenergydetective.com/downloads/dimensions.pdf

Regowski Coils: http://www.theenergydetective.com/2000rc.html
http://www.theenergydetective.com/5000rc.html

 15 
 on: February 06, 2018, 10:29:45 PM 
Started by jlsoaz - Last post by tlveik
A few years ago, I had a 7.2 kW J1772 Level 2 charge station installed.  At 240 Volts, in theory this would be 30 amps.  However, with the Leaf and the Volts that I've had, neither one would accept higher than about 3.3 kW, so they were not drawing that much juice. 

[edit: not 100% sure this answers the question, but at least clarifying: it is 240 Volts, not 120.... also, installing the 240 Volt equipment in my garage kind of forced the issue, along with my solar system, battery system and everything else, so an entirely new panel in my garage from when I moved into the house.]
Yep, that answers my question.  So you your case you're less than 15 amps, that's not bad at all.  Less than I expected.

 16 
 on: February 06, 2018, 09:12:28 AM 
Started by nehumanuscrede - Last post by pfletch101
As tempting as it is to update the firmware, if I've learned nothing else over the years it's this:

Don't update it unless it's absolutely, positively necessary. 

I've wreaked more havoc than I care to remember by doing firmware updates.  Nothing like performing one only to watch the device keel over requiring some serious voodoo to get it running again.   

While I agree with you in general, my experience of TED firmware updates is that they "do what it says on the box", without causing negative side-effects. Their pre-release testing seems to be pretty solid.

 17 
 on: February 06, 2018, 02:48:07 AM 
Started by jlsoaz - Last post by jlsoaz
- got a used Plug-in Hybrid Chevy Volt.  How many kWh extra per day does it add to my home use?  I have no good idea, I can't get the Ted5000 to work on that panel.
 Wild guess @ average 15 electric miles per day = about 5 kWh per day added to home use.  When away traveling, this is not the case though, the vehicle is either at the airport or driving with me.
If your wild guess is close, it sounds pretty good.  At least at the rates we have around here.  What amp breaker do you need to plug that into?

A few years ago, I had a 7.2 kW J1772 Level 2 charge station installed.  At 240 Volts, in theory this would be 30 amps.  However, with the Leaf and the Volts that I've had, neither one would accept higher than about 3.3 kW, so they were not drawing that much juice. 

[edit: not 100% sure this answers the question, but at least clarifying: it is 240 Volts, not 120.... also, installing the 240 Volt equipment in my garage kind of forced the issue, along with my solar system, battery system and everything else, so an entirely new panel in my garage from when I moved into the house.]

 18 
 on: February 06, 2018, 12:52:38 AM 
Started by robiles - Last post by robiles
Hi! I've checked the dimensions file but couldn't find the dimensions for larger CT's. I currently need one with 2 inch internal diameter with the corresponding Amp rating. I think I may be looking at 800 or 1200 Amps. Where can I find this? Thanks

 19 
 on: February 05, 2018, 09:29:08 PM 
Started by nehumanuscrede - Last post by nehumanuscrede
No worries. 

I have both FireFox and Chrome loaded anyway since other software packages I utilize tend to have the same issues in liking one over the other. 

As tempting as it is to update the firmware, if I've learned nothing else over the years it's this:

Don't update it unless it's absolutely, positively necessary. 

I've wreaked more havoc than I care to remember by doing firmware updates.  Nothing like performing one only to watch the device keel over requiring some serious voodoo to get it running again.   



 20 
 on: February 05, 2018, 09:24:10 AM 
Started by nehumanuscrede - Last post by Support7
Right, with your firmware version, chrome doesn't like the Utility update functionality. You can use a different browser if you would like but we did release a new firmware version that resolves the issue and you can get the new firmware by submitting a support ticket via the link below.

For troubleshooting or if you run into any questions please let us know by going to http://www.theenergydetective.com/ticket and fill in the requested information to submit a support ticket so we can work to resolve any issues that may arise ASAP and make sure we provide the right firmware for any updates requested or required.

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