The Energy Detective Forums

General Category => TED Pro Support => Topic started by: Kevin on May 21, 2018, 07:40:24 PM

Title: Stuck at 0.686 after power outage?
Post by: Kevin on May 21, 2018, 07:40:24 PM
We had a 10-minute power outage today (utility says it was line maintenance), and now TED Pro Home is showing a constant 0.686 for the main feed, even though the Spyder shows +1.3Kw in use.

I tried the "Restart TED Pro" option from the Web, and no change.   Will it help to go onsite and power cycle the Measuring Transmitting Unit (MTU)?
Title: Re: Stuck at 0.686 after power outage?
Post by: Kevin on May 21, 2018, 08:42:53 PM
 ;D  Hard power cycle on the MTU fixed it.