The Energy Detective Forums

General Category => TED5000 Support => Topic started by: wmcole on February 10, 2018, 09:07:41 PM

Title: Weather Data Missing
Post by: wmcole on February 10, 2018, 09:07:41 PM
Has anyone ever gotten weather data to display?  If I go directly to with my zip code, it displays local weather data, but Footprints just has blank space where it should appear.

Gateway Version 1.0.499
Daughterboard Version 1.0.115
Footprints Version 1.0.281
MTU Version 1.0.61

Title: Re: Weather Data Missing
Post by: Support7 on February 12, 2018, 09:49:33 AM
Unfortunately this is a known issue as the browser's made some changes a little while back and no longer display the weather data correctly in the TED5000 and since it would take some software changes to correct the issue and the TED5000 is no longer in production, there's not a lot that can be done about it. The TED Pro system does address this by making use of that space for the optional Spyder add on so you will see your largest active Spyder loads where the weather used to display.