The Energy Detective Forums

General Category => TED Pro Support => Topic started by: SteveT on April 28, 2017, 05:20:13 PM

Title: CT size for Aluminum Feeds
Post by: SteveT on April 28, 2017, 05:20:13 PM
Got my order and specified the larger CT's for aluminum feeds.
Received 4 CT's model CT601B and none fit. Just a tad too small and won't reach far enough to snap closed.
What is the model for the larger CT's. This really shoots my weekend.


Title: Re: CT size for Aluminum Feeds
Post by: pfletch101 on April 28, 2017, 07:56:13 PM
For the most rapid response, you need to raise a ticket from the support tab on the main site. Someone from TED does lurk here, but there seem to be (at least) days when they do not come by and/or respond. Tickets are typically responded to within a working day or (occasionally) two. Unfortunately, that does probably mean Monday, at the earliest, now.
Title: Re: CT size for Aluminum Feeds
Post by: SteveT on April 28, 2017, 07:58:47 PM
Thanks for the info.