The Energy Detective Forums

General Category => TED Pro Support => Topic started by: brichbo on May 07, 2014, 07:45:37 PM

Title: network issues
Post by: brichbo on May 07, 2014, 07:45:37 PM
My TED pro will randomly stop communicating with the network, so I have to restart it to get it talking again.
Does anybody else have this problem or have a solution?
Title: Re: network issues
Post by: Support7 on May 07, 2014, 08:20:18 PM
Hello brichbo,

Please submit a support ticket to http://www.theenergydetective.com/ticket and describe your issue. Include the Firmware revisions of your ECC and your MTU Pro, if you wouldn't mind.

Best Regards,

TED Forum Support
Title: Re: network issues
Post by: lundwall_paul on July 04, 2014, 02:00:14 AM
I experienced network problem with both a wireless printer and the TED dropping out. I would look at the router table and see that wireless devices were missing. Rebooting the router always fixed it. However this was getting old. I broke down and upgraded my router. No problems since.