I have a TED Model 1001, MTU serial # 255B1018367
I have a problem with TED Footprints. In Graphs and Charts it used to work just fine, but for awhile now with "Live" and "Seconds" selected it starts normally with volts and kW on the left and progresses to the right side. When it gets to the right side the graph moves 30 seconds to the left, the data lines erase, and it starts showing volt & kW data 35 seconds from the right side. This repeats every 30 seconds.
If Minutes is selected the graph changes to minutes, but there is no data display at all.
If Historical is selected there is no data displayed, and a message says "NO DATA IS AVAILABLE FOR THE SELECTED DATE", regardless of the dates selected.
The RDU and Footprints Dashboard are both working normally.