House Code help

[Jnapoli]

My original 1001 RDU fell off the counter (with help from a playful feline), I purchase a new display unit but can't get it to communicate with the existing MDU. The MDU is labeled model 5000, but the six digit serial number has a sticker over top it with a nine digit number. The serial number is 118111876, my problem is I can't figure out the house code.

[pfletch101]

You will almost certainly get a useful response faster if you raise a Support ticket on the main site.

[Support7]

Unfortunately we no longer support the TED1001 so access to the documentation is a little scarce but I was able to find out a little information on the house code.
Each MTU has a House Code from 000 to 255. This number can be found in two places: on a sticker on the MTU, and on a sticker included loose with the MTU.
The House Code is the three-digit number preceding the Serial Number. For example; If the number on the sticker is 137B-15509741 then the house code is 137.

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